Your privacy matters to me. I handle your information with care, in line with UK GDPR and the Data Protection Act 2018. I am registered with the Information Commissioner's Office (ICO). Registration number: A8928770. If anything here feels unclear, you’re very welcome to ask.

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Contact form enquiries

If you contact me through my website, I will collect your name, email address, and any information you choose to include in your message. I use this information only to respond to your enquiry. I do not add you to a mailing list and I do not use your details for marketing. If we don’t take things any further, your information will be deleted within 30 days.

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Mailing list

If you choose to join my mailing list, I will use your name and email address to send occasional updates about workshops, groups, and other relevant professional work. This is separate from the contact form, and you will only receive these emails if you have chosen to sign up. You can unsubscribe at any time. Your details are stored securely via my email provider and I won’t share your details with third parties for marketing.

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How I use your information

I use your information to respond to enquiries, share updates you’ve chosen to receive, and manage communication safely and appropriately.

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How long I keep your information

Contact form enquiries are kept for up to 30 days if there is no ongoing contact. Mailing list information is kept until you unsubscribe or ask to be removed. You can request deletion at any time.

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Sharing your data

I don’t share your personal information with others unless it is required by law or necessary for basic services such as secure email or mailing platforms, which follow their own data protection standards.

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Your rights

You have the right to access, correct, or request deletion of your data, and to withdraw consent at any time. To make a request, email contact@zenanicholascounselling.co.uk. You can also contact the ICO if you have concerns.

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Website and cookies

If you use my website, contact form data is temporarily stored by the website host before being sent to me. Cookies may be used to understand and improve website use. You can accept or decline cookies through your browser settings. Your IP address may be logged for basic security and performance purposes.

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Data security

I take care to keep your information secure, using password-protected systems, secure platforms, and limiting access to what’s necessary.

Contact form note (to place under your form)

I’ll only use your details to reply to you. You won’t be added to any mailing list.